Privacy policy

Date of update of this Privacy Policy: 30/07/2020

Identity of the controller: BIOSALUD DAY HOSPITAL, S.L.

Address social: RESIDENCIAL PARAISO 9, 50008 ZARAGOZA

Email contact email address: atencion@biosalud.org

Telephone: 976.221.133

In compliance with the provisions of Organic Law 3/18, of 5 December, on the Protection of Personal Data and guarantee of digital rights, as well as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, BIOSALUD DAY HOSPITAL, S.L., (hereinafter, BIOSALUD), owner of the website: www.biosalud.org (hereinafter, the website), establishes the following Privacy Policy, which it will follow in the processing of personal data. This policy is understood, in any case, without prejudice to the provisions of the corresponding Legal Notice.

By the mere fact of visiting the Website, the company does not record any personal data in any database, however, there is certain non-personal information that is collected on servers that provide hosting services to BIOSALUD. Among such information, data relating to the IP address from which you access the website are collected.

The user is responsible for providing all data correctly. BIOSALUD is not responsible for service failures resulting from incorrect or false data.

In some contact forms it is necessary to provide personal data considered obligatory, as well as to accept the corresponding Privacy Policy and the corresponding Legal Notice.

The user consents to the Privacy Policy of the portal in accordance with the following Conditions:

DATA CONTROLLER

The information that may be requested from users of this website through contact forms, the data included in possible comments on the corporate pages of social networks linked or not linked, but under the responsibility of BIOSALUD, the personal data that the user enters within the sections enabled, or those provided by other means or channels of communication enabled (for example, email or private sections) are under the responsibility of BIOSALUD, based in Residencial Paraíso 9, 50008 Zaragoza, Spain.

PURPOSES OF PROCESSING

BIOSALUD will use the data provided by the USER in the consultation forms or those provided by e-mail or those included through the other channels exclusively for the processing of the consultation requested and the specific management requested, if any.

In the event that the USER enters their personal data in any form relating to the "contact" section, or sends us an email, the Holder informs us that they will form part of a database owned by the entity itself, the purpose of this record being the specific management that the interested party has requested.

In the event that the USER consents by checking the appropriate boxes on the registration forms to receive the newsletter of BIOSALUD, the latter informs that they will be part of a database owned by the entity itself, the purpose being the sending of the Newsletter BIOSALUD.

The USER consents to the processing of his/her data for the purposes described above, without prejudice to the right to revoke said consent by sending an e-mail to the address: "atencion@biosalud.org"by identifying yourself as a USER of the WEBSITE and specifying your request or, where appropriate, by ticking the box provided for this purpose on the form itself.

LEGITIMISATION OF THE PROCESSING

The legitimacy for the processing of data is based on the execution of a contract signed between you and BIOSALUD for the provision of the requested service, and the consent given through the completion of the forms provided on the website.

RETENTION PERIODS FOR PERSONAL DATA

The personal data provided will be kept for the time necessary to manage your query, suggestion, complaint or claim, as well as for the provision of the requested service or the development of the contractual relationship established between you and BIOSALUD.

Once it has ended, they will be kept for the corresponding period of time in order to comply with legal obligations or for such period of time as a judge or court may require.

In the case of subscriptions to electronic newsletters, the data will be processed as long as you do not revoke your consent or object to the processing.

In relation to the sending of curricula vitae, it will be processed for two years, unless you withdraw your consent or object to the processing.

RECIPIENTS OF PERSONAL DATA INFORMATION

The information will be processed by authorised BIOSALUD personnel.

The personal data collected through the different contact forms or by e-mail, post or telephone will not be transferred or communicated to third parties, except in the cases necessary for the development, control and fulfilment of the purpose(s) expressed in the cases provided for by law, as well as in specific cases, of which the USER will be expressly informed.

In the case of the corporate profiles that BIOSALUD maintains in the different social networks linked from this Website, the data may be processed under other privacy policies (specifically, those corresponding to the different entities owning the social networks).

The official profiles on the social networks linked from this Website have been created to make you more aware of our activity and to create an alternative channel of communication with people interested in our organisation and the services we offer.

USERS' RIGHTS

The data subject may in any case exercise the rights to which he/she is entitled, in accordance with the RGPD (General Data Protection Regulation), which are:

Right to request access to personal data relating to one's
The right to request its rectification or erasure.
Right to request the limitation of your
Right to object to the
Right to data portability

The USER must specify which of these rights he/she is requesting to be satisfied and, in turn, must be accompanied by a photocopy of his/her ID card or equivalent supporting document. In the event that the USER acts through a representative, legal or voluntary, he/she must also provide the document accrediting the representation and his/her identification document.

The interested party may exercise these rights by means of a request accompanied by a photocopy of his/her ID card, specifying which of these rights he/she wishes to exercise, sent to Residencial Paraíso 9, 50008 Zaragoza, Spain, or to the following e-mail address: "atencion@biosalud.org"

Likewise, if you consider that your right to the protection of personal data has been violated, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

MANDATORY OR OPTIONAL NATURE OF THE INFORMATION REQUESTED

The mandatory data for each form will be identified as such on the form itself.

Refusal to provide this information will prevent the service requested by the USER from being provided.

USER COMMITMENTS

The USER guarantees that he/she is over 14 years of age and that the information provided is accurate and truthful.

The USER undertakes to inform BIOSALUD of any change in the information provided by sending an e-mail to the address: "atencion@biosalud.org"by identifying yourself as a USER of the WEBSITE and specifying the information to be modified.

Likewise, the USER undertakes to keep the passwords and identification codes secret and to inform BIOSALUD as soon as possible in case of loss, theft or unauthorised access.

In the absence of such communication, BIOSALUD shall be exempt from any liability that may arise from the misuse by unauthorized third parties of such passwords and identification codes.

THIRD PARTY DATA PROVIDED BY THE USER

In the event that the USER provides personal data of third parties for any purpose, he/she guarantees to have previously informed the affected parties and obtained their consent for the communication of their data to BIOSALUD.

The USER guarantees that the persons concerned are over 14 years of age and that the information provided is accurate and truthful.

BIOSALUD will verify the consent of those affected through a first email with non-commercial content in which verification of the consent given on their behalf by the USER will be requested.

In the event of liability arising from a breach of these conditions by the USER, the USER shall be liable for the consequences of such breach.

Cookie policy and tracking files

In addition to those cookies strictly necessary for web browsing, such as session cookies, this website may use its own and third-party analytical and advertising cookies (Google Analytics services), which allow information to be stored in the user's browser, which can be retrieved on subsequent visits.

Google Analytics services are used to measure and analyse visits to the website. The data collected will be processed by Google in accordance with the Google Analytics privacy policy.

Therefore, the exercise of any rights related to Google cookies should be communicated directly to those responsible for this website, as indicated in the aforementioned privacy policy.

Cookies will not be installed on your computer until you indicate your willingness to accept cookies.

Acceptance of the use of Cookies and IP address tracking files allows BIOSALUD to collect data for statistical purposes, such as: date of first visit, number of times visited, date of last visit, URL and domain from which it comes, browser used and screen resolution.

In any case, the USER may prevent the installation of cookies or delete those that have already been installed, through the configuration of your browser, as well as through the use of specific applications. However, BIOSALUD is not responsible for the fact that the deactivation of these may prevent the proper functioning of the page. The information obtained is completely anonymous, and in no case can be associated with a specific and identified user.

These are the instructions for setting cookies in the main browsers:

Chrome: Settings -> Show advanced options -> Privacy -> Content settings. For more information, you can consult Google support or the browser's help.

Firefox: Tools -> Options -> Privacy -> History -> Custom settings. For more information, you can consult Mozilla support or the browser's help.

Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can consult Microsoft support or the browser's help.

Safari: Preferences -> Security.

For more information, you can consult Apple support or browser help.

Social media

BIOSALUD maintains several pages and/or profiles on various social networks, linked through this Website. The same shall not be responsible for what is published by third parties in the aforementioned social networks. The use and processing of data by third parties in the aforementioned social networks shall be subject to general or specific conditions other than this one. Your careful reading and awareness in this regard is recommended.

In relation to FacebookWhen a user becomes a fan of our page via the "Like" button, they authorise us to use their personal data solely through the aforementioned social network platform for the purposes of managing our fan page and the two-way communications that we maintain with our followers via chat, messages or other means of communication that Facebook allows now and in the future. However, this treatment will be subject to the privacy policies of this social network and that the USER can consult in the following link: "https://www.facebook.com/policy.php".

We would also like to inform you that when a user becomes a fan, the news we publish will also appear on their wall, and if they make comments on our wall, their comments will be accessible to other fans, as well as their profile name and, where appropriate, the photograph they have on their profile.

In any case, the use of the social network is the responsibility of the user.

We will not use users' personal data for purposes other than those indicated in the preceding paragraphs, or to send them information through an environment other than the social network.

With regard to the rights of access, rectification, cancellation, deletion, portability and oblivion, which are recognised in the legislation, we can only act in accordance with the possibilities that Facebook allows for this purpose, and you should contact them in the event that USERS wish to exercise any right of this type. However, they can unsubscribe from our page at any time, ceasing to be a fan by clicking on the "I do not like" button, so that we would no longer have access to their personal data, although Facebook may keep the comments they have previously made on our wall.

In relation to TwitterWhen a USER follows us by clicking on the "follow" button, we will have access to the information of the people who follow us, specifically, the user name, photograph (in the event that the user has put a photograph on their profile), and comments or "Tweets" made, as well as the rest of the information that they have published on their profile, such as users they follow and their followers, although we do not use this information.

In particular, the information you provide in your "biography" may be accessible by us.

As with the previous platform, it is the user's responsibility how he or she uses the social network.

We only use the data of users who follow us on Twitter to manage and respond to the "Tweets" or messages we exchange with them.

You can consult Twitter's privacy policy at the following link: "https://twitter.com/privacy".

Emails sent by BIOSALUD

In the case of sending e-mails by BIOSALUD in the framework of the contractual relationship that binds you to it, we inform you that the information included in the aforementioned email or attached files may be confidential. The access and / or disclosure of the contents of an email is a conduct defined in the Penal Code, article 197.

If you are not the intended recipient, we inform you that any use, distribution, disclosure or reproduction of this information is prohibited without the express permission or authorisation of the legitimate recipient, in accordance with current legislation.

Please inform us immediately by email or telephone and destroy it.

E-mail does not ensure the confidentiality of the messages transmitted, nor their integrity or correct reception.

Security measures

BIOSALUD has adopted the necessary technical and organisational measures to ensure the security of personal data and prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the natural physical environment.

However, the USER must be aware that security measures on the Internet are not impregnable.